17 Day Refund or 12 Month Replacement
100% SATISFACTION GUARANTEE
At EyeBuyExpress.com, we do our best to ensure that all frames and lenses are produced perfectly and according to the prescription and specific needs of our customers. Our best source of business is happy customers telling their friends about us so we want to make sure your happy with your new glasses.
Our team inspects the accuracy of the prescription lenses and the frames many times during the production process. We also make sure that during delivery the frames are protected and arrive perfect with a durable hard case and a microfiber cloth.
In the event that you are not completely satisfied with your eyeglasses you may return them to us and have the option of a One Time replacement OR a refund of your purchase price (shipping costs can not be refunded).
If you are not 100% happy with your new glasses for ANY reason within the first 17 days after receiving them, please return them for a 100% refund of purchase price, no questions asked. After that time you are still entitled to a replacement for a full year.
Our guarantee also applies in all of these events: